First, the Period after-sales service and content
Company products free of charge year warranty, wearing parts warranty for three months. In this warranty, all under as a result of the use of legitimate products and the quality of their parts and components caused by the failure of the Company are responsible for maintenance free. Accordingly, after the expiration of free maintenance to continue to provide good after-sales service for life, non-artificial, but the fee for collection of materials.
As a result of improper use of man-made damage or traffic accidents such as collision, the company provides maintenance service charge, but the cost of materials.

 second,  maintenance services:

    1. Vehicles appear to run real-time status over the phone that my company technicians 10 minutes to confirm the issue back to the phone. The sale of telephone service :0755-86036092
    2. On-site service response time: in the case of telephone communication can not solve the problem, our technicians will be on sale immediately to the scene to conduct services. After receiving the report of the fault in the distance as the road 4-72 hours to arrive at the scene to deal with.
    3. I will do its utmost so that the equipment may have to re-use, easy to arrive at the scene in the situation of the 8-hour rule out the possibility that the problem is usually resolved in 24-72 hours.

Third, to protect the interests of customers:

    1. Sale of the car on the use of units to provide free training for drivers, maintenance, maintenance of on-the-spot guidance model. Up until the church;
    2. On a one-time purchase more than 10 customers, the company may send professional service personnel to sell Mill 3-7 days; car for more than 40 customers can send clothes to sell long-term stagnation;
    3. At the same time, the company provides inspection, three months to carry out a routine, such as major customers in the event the use of immediate need to conduct on-site technical guidance and equipment maintenance, you can call directly, I would strongly with the company.
    4. Electric Vehicle Company, most common cases, the user can substantially reduce maintenance costs.
    5.'s Commitment to this valuable parts, such as electrical, electronic control, such as vehicular bridge in the free maintenance period to provide repair services, to avoid the replacement of the overall increase customer costs.

Fourth, the sale of services to deal with complaints
Customers to buy cars in the whole process of our service attitude, technical ability, quality or other problems are found to be unsatisfactory, may reflect a complaint by phone.
Complaints Tel :0755-86036060 or 86036242

 

Fifth, advisory services
Dear old and new customers, we welcome you to our electric vehicle products at any time for his constructive comments. At the same time, we will regularly provide you with industry trends, products, technology, accessories and information consulting services to the DM delivery. A letter from your name, address, Zip code and telephone contact to stay. Thank you for your cooperation!
Tel :0755-86036060 or 0755-86036171